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Frequently Asked Questions

We know that planning an event comes with a lot of details, and we’re here to make the vintage rental process simple, clear, and stress-free. Below you’ll find answers to some of the most common questions about our collection, booking process, delivery, care, and sustainability practices.

 

At Turtle Drift Vintage, every piece is thoughtfully curated and carefully maintained. Because our items are unique and one-of-a-kind, we want you to feel confident and informed every step of the way.

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If you don’t see your question listed here, we’re always happy to help — just reach out, and we’ll be glad to assist you.

1 

How Do I book vintage rentals for my event?

Simply contact us through our inquiry form with your event date, location, and what items you’re interested in. We’ll confirm availability and send a custom quote or give us a call at 619-633-8506.

2

How far in advance should I book?

We recommend booking as early as possible, especially for spring and fall events. Popular dates can book months in advance.

3

Is there a minimum order?

No, there is no minimum order.  We are here to help with as little or as much as you need.  

4

How long is the rental period?

Our standard rental period is generally about 48 hours. You can pick up your items at 12 PM (noon) the day before your event and return it by 12 PM (noon) the day after your event.  If you need to pick items up earlier or return them later please let us know and we will do our best to accommodate your schedule if possible, in some cases additional fees may be applicable.

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Items not returned by 12 PM the day after your event will incur an additional days fee if not previously coordinated.   Please let us know in advance if you anticipate any issues with returning the item on time.

5

Do you deliver and pick up rental pieces? or can I pick up and drop off myself?

Yes, delivery and pickup are available for an additional fee based on location and order size.​

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If you prefer, smaller orders may qualify for client pickup, we are located in La Mesa, CA.

6

What areas do you serve?

We primarily serve San Diego and surrounding areas. Travel beyond that may be available..

7

Are all pieces a matching set? Do you have a physical store so I can come look at inventory or choose specific pieces?

Most of our collections are intentionally mixed for a gathered, romantic vintage look but we do offer coordinated sets when available.

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​You can absolutely choose specific pieces.   We love helping clients create a custom look based on color, style, or theme and while we do not have a physical storefront that is open to the general public we do welcome you to come look at inventory, just give us a call to schedule an appointment!

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8

What are the rental costs?

Pricing depends on item type, quantity, and event logistics. We provide custom quotes based on your needs.  Items are priced individually however we will bundle pricing as we can to provide you with a quote. In addition to the item rental the following will apply. 

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RETAINER.  A non-refundable Retainer (50% of the rental items) is due at the time the order is placed, upon signing the contract to secure your items and requested date.  Full payment is due 7 days prior to the event.

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REPLACEMENT DEPOSIT.  The Replacement Deposit is 50% of the rental cost up to $250.00 (or greater for very large orders) and is refundable upon the return of all items in the original condition.  Some rental items my incur a higher replacement deposit fee, such as Sterling Silver items

9

Do I have to need to wash the dishes before returning them?

No! We will do the washing, however, please do rinse or wipe items, removing all food debris, before repacking in the transport crates. Be sure to make arrangements with your caterer or event coordinator. Items need to be free of wax, decorations, pins/tacks, and food debris.

10

What if something breaks?

We get it, things happen. We charge a replacement cost if it’s broken, which is usually 3 times the rental price, but can vary depending on the item. Broken items must be returned in their broken state or they will be considered stolen. Replacement cost(s) of lost or damaged items will be deducted from the replacement deposit.

11

Do you offer design and set up services?

Yes! We have over 20 years experience and love helping clients create beautiful events, we offer full design services including set up services. Just let us know how we can help.  

12

Do you offer any discounts?

Yes. We’re proud to offer a 10% discount to active-duty military members, veterans, first responders, and teachers as a thank-you for your service and contribution to our communities.

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Eligible groups include:

  • Active-duty military

  • Veterans

  • Reserve and National Guard members

  • Police officers

  • Firefighters

  • EMTs and paramedics

  • Nurses

  • Teachers and school staff

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Please contact us before booking or include a note in your inquiry form indicating your eligible profession or service status. We may request verification before applying the discount.

13

Additional Resources

If you are looking for dishware or utensils the Solana Beach Eco Rotary club offers Community Reusable Dinnerware.  It is free but a small donation is always welcome!  They can be found at the following link:

https://portal.clubrunner.ca/10061/page/community-reusable-dinnerware-kit

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